Terms & Conditions
Driving license: Driver must hold a valid driver’s license at least for 1 year for the groups A, B, C, C diesel, C automatic. For all other groups the driver must hold a valid driver’s license at least 3 years. The driver must have a valid Greek, European (for E.U. countries) or International (for all other countries) driving license.
Driver's age: For car groups A, B, C, C diesel, C automatic the rental age is 21 - 74 years. For all the other categories, the driver must be over 25 years old. The renters aged between 19-21 and 74-82 will be subjected to driver’s age fee of 10€ + VAT per day.
Payment method: A valid credit card is required for every rental car as a guarantee, even in case of payment by cash.
Car pick up: When collecting the car, the renter will be given a Rental Agreement, which he/she is obligated to read and sign. The Rental Agreement will show all the services and insurances provided as well as any extra services/insurances that the renter might request with their relevant charges. It is important that the renter checks and reports any existing damage on the vehicle in order to avoid any charges regarding damages caused by a previous renter. The renter has to sign at collection/delivery a condition form for any damage on the vehicle.
Late arrivals: In case of delay in receiving the car, Carat Lefkada will ensure its availability for the next 2 hours. After 2 hours, the car is released, and it is available for assignment to another client. In case of flight delay the car will be available after the 2 hours after checking with the flight number, which the renter inserted on car reservation. If no flight number is inserted on car’s reservation, the car is released at the end of 2 hours.
Delivery delay: In case of car delivery delay up to one (1) hour from the stated delivery time, there is no extra charge. After one (1) hour, the renter will be charged a full day rental.
Delivery / Collection: Delivery and collection of the car is done in any designated by Carat Lefkada location, as well as in any hotel in the island of Lefkada upon request. The place of delivery and collection may vary. Carat Lefkada offers delivery and collection of cars during whole day at no extra charge (except in the cases mentioned in the terms Late arrivals and Delivery delay). Long distance pick up (from) and drop off (to) from the headquarters of Carat Lefkada, extra fees may apply.
Non car receipt: If the renter fails to collect the car, there will be a cancellation fee equivalent to 50€.
Deposit: For the confirmation of each reservation, the renter has to make a deposit, the amount of which vary according to each reservation, to a bank account designated by Carat Lefkada.
Cancellation: In case of a cancellation of a reservation up to 15 days before the rental starting date, the deposit will be returned minus a cancellation fee of 10€ per reservation. In case of a cancellation of a reservation less than 15 days before the rental starting date, the deposit belongs to Carat Lefkada.
Prohibitions: The renter is forbidden a) to lend or sublet the car to any other person, b) to drive against traffic regulations, c) to use the car in any kind of race etc. d) to carry persons or things beyond defining on the specifications of the vehicle, e) to let another person to drive the car, which is not declared at the rent contract, f) to tow another vehicle, g) to carry animals, h) to participate with the car in any illegal activity, i) to allow smoking in the car.
Mileage: Rentals up to 3 days have a mileage limitation of 100 km per day. All rentals with duration of 4 days or more include unlimited mileage regardless of car’s category.
Fuel: The renter pays for the fuel consumed during his/her rental. The renter must deliver the car with the same amount of fuel that he/she received the car. If the car is delivered with less fuel in the tank than it had when it was received, the renter will be charged the cost of the fuel consumed (price depends on the valid average fuel cost) plus a refueling fee of 10€ plus VAT.
Car insurance: Collision Damage Waiver: All bookings include C.D.W. (insurance against liability to 3rd parties, material damages to 3rd parties) The renter's liability for each car group is the following: A, B, C, C diesel, C automatic 500€ plus VAT - D, D diesel, D automatic, D automatic diesel, E, E E diesel, E automatic, E automatic diesel 700€ plus VAT - J, J diesel, J automatic diesel, K, 7 seater, 9 seater, 9 seater automatic 1000€ plus VAT. Super Collision Damage Waiver: The renter may reduce the above deductible amount reliability to 190€ plus VAT by paying in addition the daily amount of 10€ plus VAT for the groups A, B, C, C diesel, C automatic, 15€ plus VAT for the groups D, D diesel, D automatic, D automatic diesel, E, E E diesel, E automatic, E automatic diesel and 18€ plus VAT for the groups J, J diesel, J automatic diesel, K, 7 seater, 9 seater, 9 seater automatic. All the above apply only on the condition that renter during the period of the rental complies with all the Traffic Law and any other regulation. None of the above insurance options covers damages to tires, mirrors, windows, lights, roof the underside of the car and in the cabin. If the vehicle is damaged or stolen by renter's culpability, negligence or purpose, the renter will be liable, up to the total car's commercial value at the time of accident or theft.
Theft Protection (T.P):If the renter accepts and signs the relative contract terms, he/she disposes of the responsibility for the theft of the car by paying the additional daily charge of 5€ + VAT for car groups A, B, C, C Diesel, C Automatic and 9,92€ + VAT for car groups D, D Diesel, D Automatic, D Automatic Diesel, E, E Diesel, E Automatic, E Automatic Diesel, J, J Diesel,J Diesel Automatic, K, 9 Seater, 9 Seater Automatic. Theft Protection (T.P.) is not valid in case of driver's negligence.
Traffic fines: Any fine of violations of traffic regulations borne solely by the renter. In case that the renter does not pay the fine(s) and Carat Lefkada intervenes to the procedure, there will be an administration fee for each fine of 20€ plus VAT additional to the fine’s cost. In case of removal of the license plates, the renter will be charged for the rental until the receipt of the license plates from the competent service.
Incident Administration Fee: In case of an accident due to the renter's liability, renter has the obligation to pay a fee of 20€ + VAT in order to cover administration expenses.
Loss or damage of key: In case of loss or damage of the car key during the rental, the renter is liable to be full charge for the key replacement.
Car cabin: In case that the renter returns the vehicle and its cabin has stains and requires a biological cleaning procedure (i.e. animal hair, sand etc. on the car’s seats or floor or trunk etc.), he/she will have to pay the amount of 85€ + VAT. In case of any other damage incurred by the renter (e.g. burns etc.) there will be relevant charges according to the type of damage.
Ferrying the car: In the case of ferrying the car between Greek islands, all insurances are not valid, and the renter must return the car to the pick-up branch, otherwise all transportation costs will be charged to the renter. In case of an accident or mechanical problem, the car transportation back to the mainland nearest Carat Lefkada’s office is the renter’s responsibility and all expenses are paid by the renter. The renter can avoid that responsibility by choosing ferry insurance with the cost of 20€ + VAT per route.
Across the border rental: An advanced written authorization from Carat Lefkada is required as well as a valid personal credit card for guarantee. The cost for issuing the Green card and International Road Assistance will be paid by the renter.
Rental extension: If the renter wants to keep the vehicle longer than the contracted period, he will have to contact Carat Lefkada’s branch from which he picked up the car in order to extend his rental and sign a new Rental Agreement. Carat Lefkada does not guarantee the availability of the car for rental extension.
Legal VAT: 24%
The Athens Courts of Law are responsible for resolving any problems or doubts of service that might occur.
The Rates and Terms & Conditions may change without notice.